Day : 10 AM to 7 PM
- Good communication skills and written English.
- Ability to evaluate and coordinate IT Service desk including servers support, networking, desktop/laptop troubleshooting
- Should be able to solve Technical issues remotely by using Teamviewer.
- Should be able to provide support on the first line of help desk to internal users within the time specified.
- Good Knowledge On Operating Systems, Networking and MS Applications
- Multitasking and coordination skills and good Team Player
- Well versed with technology (understanding of networks, monitoring, DBMS, Windows)
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Solving Technical Issues till resolution and follow up as mandated by the process requirements
- Need to identify problems, investigate causes and recommend solutions to correct common failures.
- Typically provides technical support for Internal Staff.
- Daily system monitoring, verifying and reviewing all server resources, systems and key processes etc.
- Investigating and troubleshoot all issues related to IT infrastructure for internal teams.
- Perform basic level of problem determination for any technical issues which may occur in ticket system, emails etc.
- Ticket triage and escalation to the appropriate level.
- Perform basic software setup.
- No Bond, No Training Fee and No Deposit.
- 5 days working (Saturday & Sunday Off)
- Flexible Work Timings in Training Period.
- Recognition of Best Employee of the month & Best Team of the month for best performance and fair Chance to show Managements skills and to implement it if it is best.
- Sessions on Soft Skills & Personality Development for all Staffs.
- Goodies/Gifts in Festive Seasons of VT.
- Compensations on Extraordinary Work (Applicable only who are / will be part of Product Development Teams)
- Direct Communication with Top Management.
- Salary will be around *12,000 – 16,000* with every Six months increment 20% to 40% (applicable only after completion of training period)
- After successful completion of Training Period, facility to join any branch location as per his or her preference.
If you are interested then please Apply here so, we will move forward.
Vatsal Technosoft Pvt. Ltd.